All insights

By CDAS · Updated September 30, 2026

Scaling capacity without adding a single FTE

Staffing shortages are the primary constraint on oncology practice growth. You can scale your front-office capacity without adding a single full-time employee to your payroll. CDAS delivers a 99 percent service level compared to the 85 percent industry average. We achieve a 0.4 percent call abandonment rate against the 7 percent HFMA average. Our average speed of answer is 8 seconds compared to the 30 plus second industry standard. We maintain a 99.9 percent service level on provider-dedicated lines. These metrics demonstrate that operational infrastructure is the true bottleneck for patient access. We provide the specialty support required to manage volume spikes without increasing your head count. Stop struggling with recruitment to handle patient flow. Worth a conversation? cdas.life/book #OncologyCare #PatientAccess #HealthcareOperations #PatientExperience

Have questions about this topic?

Worth a conversation? cdas.life/book