Practical insights for oncology operations.
Clear perspectives on patient access, provider communication, records readiness, and quality improvement — from the operational work around patient care.
From the work around patient care.
Articles, case studies, newsletters, and company news from the CDAS team.
Scaling ambient AI in oncology practice
Comprehensive Cancer Centers of Nevada recently announced they have deployed DeepScribe ambient AI across their 13 locations. The press release reports that 59 clinicians are using the system for ambient documentation, p
Live on LinkedIn
Could WhatsApp solve the oncology access bottleneck?
Decentralizing Phase 1 Research in Community Oncology
Closing the communication gap in oncology
When the answer is no
Consolidating for better oncology care
When speed-to-answer masks poor service
A significant shift in rural oncology access in Alabama
Redefining Patient Access Beyond the Schedule
Scaling oncology capacity requires more than just square footage
How easy is it for a worried patient to get help from your practice?
A quiet shift in Medicaid coverage policy
Closing the gap between diagnosis and oncology specialist access
The First 30 Seconds
Operational shifts at scale
Closing the communication gap in cancer care coordination
Intermountain Health and the Future of AI in Patient Access
Fixing the broken referral experience for oncology networks
Enhancing Oncology Practice Capacity Through Operational Support
When a patient calls in distress, the silence is often the most important tool.
Adding a new practice site without the chaos
Stop burying your triage nurses in phone queues.
Provider-dedicated lines: Elevating the referral experience
Beyond the First Ring: Ensuring Quality in Oncology Patient Access
Adding front-office capacity while supporting your existing team.
Operationalizing Insurance Panel Transitions in Oncology
After-hours support starts with a clear escalation plan.
Keep clinical expertise focused on the work that needs it.
Case Study: Converting 3,000 Patients in 3 Weeks for an Oncology Network
CDAS Expands Nationwide Coverage for Oncology Practices and Health Systems
Scaling Oncology Operations Without Adding FTEs
Scaling capacity without adding a single FTE
Train the skill. Review the work.
Quality review shows where agents need support; CALL READY™ gives them a place to practice it.
Training & simulationCALL READY™
Adaptive training and voice simulation that prepares agents before live calls — and keeps building skills after.
Explore CALL READY™
Quality reviewCDAS MessageIQ™
AI-assisted message quality review against your approved SOPs, with experienced QA leaders validating every finding.
Explore CDAS MessageIQ™Want this thinking applied to your practice?
Book a 30-minute conversation with a CDAS leader about your patient access, records, or quality priorities.
- Talk through where patients wait or calls stall
- Compare your access metrics to what’s possible
- Leave with a scoped next step
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