By CDAS · Updated October 1, 2026
Stop burying your triage nurses in phone queues.
Your triage nurses are trained for clinical care, not call management. Every minute spent on hold is a minute diverted from patient health. We flip the script on staffing inefficiency. Our infrastructure delivers a 99.04% patient-access service level, a 0.45% call abandonment rate, and an 8-second average speed of answer (historical program results, not a guarantee of future results). We also maintain a 99.9% provider-line service level (historical program results, not a guarantee of future results). CDAS provides administrative and operational support only — it never provides clinical advice or makes clinical decisions; clinical questions route to clinical staff. Reclaim your nursing capacity for the high-acuity work it was meant for. Worth a conversation? cdas.life/book #OncologyCare #PatientAccess #HealthcareOperations #PatientExperience
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Worth a conversation? cdas.life/book