CDAS Expands Nationwide Coverage for Oncology Practices and Health Systems

CDAS, the woman-owned specialty oncology contact center and medical records management provider, continues to expand its nationwide coverage for oncology practices, networks, and health systems. Coverage that follows the patient, not the clock. Cancer care doesn't keep office hours, and neither do patients' questions. CDAS provides patient access, triage support, provider lines, panel conversion, and medical records management with Extended-Hours & After-Hours Support, so every call is answered by oncology-trained staff. Multilingual service — including Spanish — ensures access isn't a barrier for the communities oncology practices serve. Measured, reported, accountable. Every CDAS engagement operates against published service standards: 99.04% patient-access service level, 0.45% call abandonment, and 8-second average speed of answer. These are historical program results, not guarantees of future results. Clients receive regular quality reporting on all of it — because access performance shouldn't be a matter of trust, it should be a matter of record. CDAS provides administrative and operational support only — it never provides clinical advice or makes clinical decisions; clinical questions route to clinical staff. About CDAS. CDAS is a woman-owned specialty contact center purpose-built for oncology practices, networks, and health systems. Services include patient access, triage support, provider lines, panel conversion, Extended-Hours & After-Hours Support, and medical records management. Practices interested in a consultation can book a conversation at cdas.life/book.