Your front-office staff is likely overwhelmed. You do not need more overhead to solve your patient access bottlenecks. We operate as a virtual extension of your team to fix these gaps. Our historical program results include a 99.04% patient-access service level, a 0.45% call abandonment rate, an 8-second average speed of answer, and a 99.9% provider-line service level (historical results, not a guarantee of future results). You can scale your operations without increasing your headcount. We provide the infrastructure your patients deserve while keeping your costs lean. CDAS provides administrative and operational support only — it never provides clinical advice or makes clinical decisions; clinical questions route to clinical staff. It is time to treat your patient access strategy with the same precision as your clinical care. #OncologyCare #PatientAccess #HealthcareOperations #PatientExperience
By CDAS · Updated October 1, 2026
Scaling Oncology Operations Without Adding FTEs
Address oncology front-office staffing shortages by scaling capacity through CDAS's specialized patient access services without adding FTEs.
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